At Travoui, we highly appreciate and value the trust that you place in us by providing your personal information. Therefore, we believe that it is your right to know how we collect your information and what we do with it. Please read the information provided below carefully to understand our information collection and dissemination process.
Information collected and compiled by us
When you use or register on our website, we collect and store information that is provided by you with the aim of giving you smooth and customized service. We may collect information about you when you register such as your name, address, telephone number, email address. If you are registering as a service provider, you may be asked to provide additional information such as details of service provided, hours of operation, areas covered, pricing structure amongst others. We may also obtain information through online surveys, contests, customer and technical service, emails, and through our application that interact with other sites such as Facebook or twitter.
How and why this information is used by us
Information provided by you when you visit our website is stored by us in order to give you efficient service. We use it to give you information regarding the services or features that according to us would best meet your requirements. We also compile your demographics, interests and other behavior patterns to understand and serve you better. When you fill any form we tell you which fields are mandatory and which are optional. We use “cookies” on certain pages of our website. These are small files that are placed on your hard drive. Some of our features are available only through the use of a cookie. The advantage of a cookie is that you do not have to enter your information repeatedly during one session. Such cookies are deleted from your hard drive when you finish your session. If you decline to provide certain information to us, we may not be able to provide you with all our services and we will not be held liable for deficiency of service in such cases.
IP address and other data
We use your identity and IP address in order to serve you better. We may also use information like computer’s name, operating system, browser type and version, connection details with an aim to try and improve our website’s performance.
We may share personal information with other corporate and affiliates or subsidiaries. They may also send you offers you might be interested in unless you choose to opt-out. We or our affiliates may share or sell such information with another business party should we plan to merge or amalgamate or restructure our business.
We may use web beacons to track your online usage patterns in an anonymous manner and to track which emails are opened by recipients to measure traffic within our site or application to improve its quality, interactivity and functionality.
Sharing your information
In as much as possible we have stringent security measures to protect the loss, alteration or misuse of information which is under our control. We adhere to security guidelines and protection against unauthorized access when you change or access your account information.
Links to Other Sites
If our website links to other websites in order to provide you any service and those websites collect information about you, we will not be responsible for the practices or content of such websites.
Choice of opting out
If you do not want to receive promotional material from us or our partners you can opt-out of this even after setting up an account with us. You can also unsubscribe from receiving messages, lists or newsletters whenever you so wish.
If you have any grievance, complaints of abuse or concerns regarding the processing of information shared by you or breach of these terms you can email to us through information on our CONTACT US page. At that time, you are requested to identify such information shared by you, whether it is personal information or sensitive personal information, your address, telephone number or email address.